An award-winning management training course that develops effective management skills
Management Training Course
A 2-day or 3-day management training course to help you develop effective leadership skills
"I now feel more confident as a manager and able to deal with difficult situations."
This is a tailor-made 2-day or 3-day course that will help managers to efficiently and effectively manage in the workplace.
The aim of this course is to help you to confidently perform your role as a manager within your organisation.
- Understand the responsibilities of a manager
- Effectively manage a team of people
- Develop strategies to deal with conflict
"This is exactly what I needed as I go forward into my management role."
Content is designed to meet the specific needs of your organisation, and can include any of the the following units:
Managing people overview
This unit looks at understanding the role of a manager; the responsibilities, barriers faced and skills required, as well as exploring common mistakes made by newly-appointed managers.
This unit looks at the importance of company culture and the role managers play in developing that culture within their team.
This unit explores the Tuckman Model relating to team development.
What motivates people in the workplace? This unit explores the reasons we come to work and the reasons we work harder when we're there.
This unit looks at three leadership styles that will effectively suit any given situation.
Providing constructive feedback
This unit addresses the importance of regular and constructive feedback. It identifies things to keep in mind when providing feedback and looks at different feedback techniques, including the sandwich technique and self-reflection.
The unit on communication deals with the advantages, barriers faced and skills required to be an effective communicator. It addresses the three elements of face-to-face communication (what you hear, what you say, how you say it), active listening, questioning techniques, techniques for saying no, using the I statement, and the importance of positive body language.
Delegating and giving clear instructions
This unit explores the importance of delegating tasks and ways to give clear and precise instructions when assigning tasks to members of staff.
This unit looks at the importance of assertiveness in your role, looking at different types of assertiveness and ways in which to be assertive.
This unit addresses the importance of setting goals for staff members as well as yourself, using the SMART goal technique.
The unit explores techniques to prioritise and schedule tasks, tools to assist with time management, ways to manage interruptions, techniques to avoid procrastination, and ways to manage phone calls and email.
Running successful meetings
This unit looks at the common problems with meetings and 10 steps to running successful meetings.
This unit looks at the importance of following the correct steps to introduce change, the common responses to change and strategies for successful implementation.
70% of employees avoid difficult conversations in the workplace and this unit helps develop a strategy to make difficult conversations easier. It looks at ways to begin difficult conversations and questions to ask.
This unit identifies the difference between coaching and mentoring, and looks at the stages of competetency as well as learning styles.
Dealing with conflict
Dealing with conflict is about coming to a unanimous agreement and creating a positive result out of a negative situation. This unit looks at the causes of conflict and strategies to deal with it.
This unit looks at the importance of an effective performance management system.
"Excellent management course. Covers everything that is relevant."
2 or 3 days
GBT Certificate of Competence
Delivered at your premises (delivery facilities can be provided at an additional cost)
from £900 per group
"Fantastic. Would highly
"Great training and in a good balance of theory and practical tips that you can use straight away."
Management training is part of a range
of business skills development training courses we
offer as part of an employees' professional development.
Management training is part of a range of business skills development training courses we offer as part of an employees' professional development.
2023/2024 Winner of Staff Development Training Provider of the Year - Scotland Prestige Awards
2023/2024 Winner of Corporate Training Provider of the Year - UK Global Awards
Delivering dynamic and effective management and business skills training courses in Glasgow, Edinburgh, Dundee, Aberdeen and Inverness