Management Training

Management Training Course

A 2-day or 3-day management training course to help you develop effective leadership skills

"I now feel more confident as a manager and able to deal with difficult situations."

Introduction
This is a tailor-made 2-day or 3-day course that will help managers to efficiently and effectively manage in the workplace.

Aim
The aim of this course is to help you to confidently perform your role as a manager within your organisation.

Objectives
  - Understand the responsibilities of a manager
  - Effectively manage a team of people
  - Develop strategies to deal with conflict

"This is exactly what I needed as I go forward into my management role."

Content
Content is designed to meet the specific needs of your organisation, and can include any of the the following units:

Managing people overview
This unit looks at understanding the role of a manager; the responsibilities, barriers faced and skills required, as well as exploring common mistakes made by newly-appointed managers.

Workplace culture
This unit looks at the importance of workplace culture and the role managers play in developing that culture within their team.

Team development
This unit explores the Tuckman Model relating to team development.

Motivation
What motivates people in the workplace? This unit explores the reasons we come to work and the reasons we work harder when we're there.

Leadership styles
This unit looks at three leadership styles that will effectively suit any given situation.

Providing constructive feedback
This unit addresses the importance of regular and constructive feedback. It identifies things to keep in mind when providing feedback and looks at different feedback techniques, including the sandwich technique and self-reflection.

Workplace communication
The unit on communication deals with the advantages, barriers faced and skills required to be an effective communicator. It addresses the three elements of face-to-face communication (what you hear, what you say, how you say it), active listening, questioning techniques, techniques for saying no, using the I statement, and the importance of positive body language.

Delegating and giving clear instructions
This unit explores the importance of delegating tasks and ways to give clear and precise instructions when assigning tasks to members of staff.

Assertiveness
This unit looks at the importance of assertiveness in your role, looking at different types of assertiveness and ways in which to be assertive.

Goal setting
This unit addresses the importance of setting goals for staff members as well as yourself, using the SMART goal technique.

Time management
The unit explores techniques to prioritise and schedule tasks, tools to assist with time management, ways to manage interruptions, techniques to avoid procrastination, and ways to manage phone calls and email.

Running successful meetings
This unit looks at the common problems with meetings and 10 steps to running successful meetings.

Introducing change
This unit looks at the importance of following the correct steps to introduce change, the common responses to change and strategies for successful implementation.

Difficult conversations
70% of employees avoid difficult conversations in the workplace and this unit helps develop a strategy to make difficult conversations easier. It looks at ways to begin difficult conversations and questions to ask.

Coaching skills
This unit identifies the difference between coaching and mentoring, and looks at the stages of competetency as well as learning styles.

Dealing with conflict
Dealing with conflict is about coming to a unanimous agreement and creating a positive result out of a negative situation. This unit looks at the causes of conflict and strategies to deal with it.

Managing performance
This unit looks at the importance of an effective performance management system.

"Excellent management course. Covers everything that is relevant."

"I now have so many new tools and ideas to implement."

Duration
2 or 3 days

Certification
GBT Certificate of Competence

Location
Delivered at your premises (delivery facilities can be provided at an additional cost)

Cost
from £900 per group

"Fantastic. Would highly recommend."

"Great training and in a good balance of theory and practical tips that you can use straight away."

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Download the PDF Information Sheet for this course

Contact us

Management training is part of a range of business skills development training courses we offer as part of an employees' professional development.

2023/2024 Winner of Staff Development Training Provider of the Year - Scotland Prestige Awards

2023/2024 Winner of Corporate Training Provider of the Year - UK Global Awards