Staff Training Courses

Take a look at the wide range of business skills courses

Train the Trainer

2-day course: Learning styles, training plans, delivery techniques

Train the Trainer Express

1-day course: Learning styles, training plans, delivery techniques

Distance Learning Train the Trainer

Study at work/home: Learning styles, training plans

Improving Personal Impact

Increasing self-confidence and motivation

Facilitator Training

Effective facilitation, group dynamics

Coaching Skills

Coaching skills for managers and supervisors

Time Management

Time saving techniques and strategies

Presentation Skills

Designing and delivering effective presentations

Customer Service Training

Communication, uniformity and consitency


Structure, purpose and direction

Management Training

Communication, behaviour management, assertiveness

Supervising Others

Responsibilities, challenges, taking ownership

Leadership Skills

Workplace leadership

Effective Communication

Workplace communication skills

Providing Feedback

How to give constructive feedback

Project Management

Skills to effectively manage projects

Telephone Techniques

Telephone customer service

Dealing with Challenging Behaviour

Behaviour response cycle

Delivering Employability Skills

Job search, CVs, interviews

Developing Your Clients' CVs

Layouts, career profiles, key skills

1-to-1 Coaching

Bespoke coaching sessions for staff development

PowerPoint Presentations

Creating and delivering PowerPoint presentations

Taking Minutes

Taking and writing effective minutes in meetings

Desktop Publishing

The principles of Desktop Publishing

Most organisations have a great team of staff. But how much more productive could they be with a little additional development?

We specialise in delivering staff development training courses that tackle soft-skill areas such as time management, communication and telephone techniques.

Additionally, we provide training for newly appointed managers, supervisors and team leaders, and for more specialised subjects like dealing with challenging behaviour.

We also offer a bespoke 1-to-1 coaching service that is a highly effective solution to issues identified through staff appraisals and performance reviews.

If you would like to discuss your specific staff development needs, then please use the form on our Contact page.

Award-winning business skills training courses delivered throughout Scotland