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A 2-day course exploring ways to supervise other members of staff

Roles and Responsibilities of Supervising Others

A 2 day training course to help you develop effective leadership skills within your supervisory role

Introduction
This course is designed for anyone who wants to develop their understanding of the roles and responsibilities of being a supervisor.

Aim
The aim of this course is to help you develop effective leadership skills within your supervisory role.

Objectives
At the end of the course you will be able to:

Recognise the responsibilities you have as a supervisor
Learn ways to deal with the challenges of the role
Take ownership and support your staff within their work roles

Content
Responsibilities
Taking ownership
Planning and goal setting
Time management
Teamwork
Listening skills
Asking questions
Asking for what you want
Giving feedback
Giving instructions
Orders, requests and suggestions
Managing conflict
Dealing with difficult employees
Dealing with underperformance
Absence management

Duration
2 days

Certification
GBT Certificate of Attendance

Location
Delivered at your premises (delivery facilities can be provided at an additional cost)

Cost
from £850 per group

Contact us

Delivering dynamic and effective training courses across Scotland, England, Ireland and Wales