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Help is at hand to increase your workplace assertiveness

Assertiveness in the Workplace

A one-day workshop for staff who want to develop assertiveness techniques for better working relationships

"I will now be able to guide a conversation without it going downhill and be able to put over my point of view"

Introduction
The ability to be assertive is an essential part of workplace success and this one day course addresses that issue. By linking assertiveness to confidence and self-esteem, you will be supported in developing an action plan to assist you in resisting the pressure and dominance of dominant people, be able to say what you want to say, when you want to say it, and exert more control in situations that are important to you.

Aim
The aim of this course is to help you develop assertiveness techniques for better workplace relationships.

Objectives
An increased awareness of your confidence and self-esteem
Be able to resist the pressure and dominance of dominant people
Exert more control in situations that are important to you
Create an action plan to enable you to build on your assertiveness skills

Content
Assertiveness in the Workplace includes the following:

What is confidence and self-esteem?
The power of positive thought
Common behaviour styles
Observing body language
Seven assertive strategies
Providing assertive feedback
Eight steps to assertiveness preparation
Time management
Handling stress
Creating an action plan

Who the course is aimed at
Assertiveness in the Workplace is for anyone who wants to gain more control over their position in the workplace. It is particularly effective in helping you to resist the pressure and dominance of dominant people.

Duration
Full day

Certification
GBT Certificate of Attendance

Location
Delivered at your premises (delivery facilities can be provided at an additional cost)

Cost
from £600 per group

Contact us

We have 20 years experience in the training industry and deliver our courses throughout the United Kingdom.